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Homepage > Help > How to book

Help

How to book

    Search for an offer
  • Define your flight route by filling in the gaps “departure from” and “arrival in” and the city name. If, after entering the first three letters, no hint appears, it means that there is no airport in the chosen city or that you have misspelled the city name.
  • Foreign cities with traditional translations are saved in the system according to their Polish spelling, for example: Londyn, Gatwick (Wielka Brytania), but London, Ontario, London Municipal (USA).
  • [+] next to the city’s name means that there is more than one airport in the given city, for example: Madryt, Barajas; Madryt, Torrejon AFB. When you click the name, a list of all the airports will automatically show up. Select the one of your choice from the list.
  • Mark the date of departure and arrival on the calendar. Remember that it is impossible to book and buy a ticket on-line on the same day.
  • Define the number of people who will be travelling and mark your preferences.
  • Accept the selected criteria by clicking the button “Search connections”.

    Selecting a connection
  • The found connections are shown according to the price: from the cheapest to the most expensive one.
  • The abbreviations describing a given flight open up after you place a cursor over them.
  • If you have already selected a flight option, confirm your decision by clicking the button “Book a ticket” in order to fill in a booking form.
  • If the search results do not fulfill your expectations, you can still change the search criteria. Use the search engine on the right side. Moreover, the search history is saved automatically and you can browse it by clicking on the clock icon located at the bottom of the search engine.

    A booking form/order verification/booking confirmation
  • In the registration form you should enter surnames of the people who will be flying because later it is impossible to change the personal details in a booking order if there are no more free seats on a plane in the given tariff.
  • After you send the form, it will be verified by the staff of the portal efly.pl, who will check if the price for the given connection has been properly calculated after taking into consideration the conditions of the given tariff and the IATA regulations.

    On-line payment
  • After a successful verification, you will receive a confirmation of your booking and a booking number, price, the date and the method of buying the ticket.
  • The ticket should be paid for before the ticket purchase date. If there is no payment for the ticket, the ticket is automatically annulled due to client’s fault and the date when the money is registered in the bank account is considered to be the payment date. If the ticket purchase date is on Saturday (on Saturdays the office accepts payments from 10:00 until 13:00), on Sunday or on a public holiday, then the money transfer or the cash payment should be made a day before Sunday or the holiday and in case a money transfer is made on a holiday the client should fax a copy of the transfer confirmation with a bank’s stamp to 022 463 63 20.
  • Traditional tickets (in paper form) are delivered to the given address by a courier at the client’s cost. Electronic tickets are sent to the given e-mail address at no charge.

Before buying a ticket, you should carefully read the Terms of Use of the portal efly.pl. In you should have any doubts or questions, please contact our office by calling 0 801 011 377.

Selected connections

  1. Cracow

    from 245 PLN

    A city attracting with the power of a magnet thanks to its vast number of restaurants, galleries and various eateries.

    View details Loty do Krakowa

  2. London

    from 328 PLN

    Thousands of pubs, clubs with music or traditional English tea at Harrods. It is impossible to be bored in London.

    View details Loty do Londynu

  3. Athens

    from 770 PLN

    Reminiscence about the beautiful Aphrodite and the powerful Zeus is still in the air in the modern Athens.

    View details Loty do Aten

  4. Dublin

    from 841 PLN

    Conversations in Barra an Teampaill – a pub district - are livened up by the unique taste of Guinness.

    View details Loty do Dublina

  5. Munich

    from 851 PLN

    Restaurants serve Bavarian leg of pork with a salty pretzel and March beer not only at Oktoberfest!

    View details Loty do Monachium

  6. New York City, NY

    from 1056 PLN

    A city of senses: a mixture all of colors, smells and sounds. Visit the capital of the world.

    View details Loty do Nowego Jorku

  7. Budapest

    from 2773 PLN

    A calm Buda or a busy Pest? Decide by yourself which side of the Danube River is more appealing to you.

    View details Loty do Budapesztu

  8. Tokyo

    from 2503 PLN

    A megalopolis of contrasts, where tradition intertwines with modernity at every step.

    View details Loty do Tokio

  9. Moscow

    from 3728 PLN

    A Bohemian soul is carousing here over the vast squares, reflecting itself in golden domes of the orthodox churches.

    View details Loty do Moskwy

Bilety lotnicze
infolinia
+48 22 492 77 01
pon.-pt.9-18, sob. 9-15
koszt połączenia wg
taryfy Twojego operatora
The information contained in the efly.pl service is not intended to constitute an offer within the meaning of the Civil Code.